"Do Not Honor", "unable to process a payment", card declines, and checkout page errors are common in cross-border transactions like US-Canada sales. PayPager provides real-time alerts up to 24 hours faster than Shopify abandoned checkout notifications. By surfacing these issues immediately, you can reach out to customers right away and secure sales before abandoned checkouts appear in the dashboard.
★★★★★“Fantastic App! It notifies you when a customers payment attempt is unsuccessful & provides their email address so you can contact them!
The developer is extremely helpful!”
Buyers who encountered "do not honor", "unable to process a payment", card declines, and checkout page errors demonstrated high purchase intent. They abandoned checkouts due to technical friction. While the new abandoned checkout automation is free, it doesn't have the speed or functionality needed to recover these lost sales.
According to
InsideSales research, your chance of converting a lead is 8x higher if you reach out in the first 5 minutes as opposed to waiting between 5 minutes and 24 hours.
Shopify allows merchants to choose delays when an abandoned checkout email is sent. The options are 1 hour, 6 hours, 10 hours, or 24 hours. See
Checkout settings.
There is only one abandoned checkout email template available. The emails are often generic. Buyers who had checkout issues won't come back because merchants offer discounts.
There are some situations where the abandoned checkout emails will not be sent. See Understanding undelivered abandoned checkouts.
Securing sales is simple with PayPager. We instantly detect issues so you never miss a high-intent buyer.
A buyer's card is falsely declined during checkout due to fraud filters, bank errors, or checkout page issues.
PayPager detects the failure instantly and sends you a notification with the buyer contact info and cart details.
You contact the buyer, solve the issue, and close the sale.
Designed for merchants selling globally or high-risk products like electronics, jewelry, and luxury goods.
PayPager sends alerts within 60 seconds of "do not honor", "unable to process a payment", card declines, and checkout page errors.
Access buyer details immediately to offer assistance, alternative payment methods, or manual invoicing.
Identify false card declines common in US-Canada and international orders.
Work with global and local providers like PayFacto, Affirm, and more.
Support web and social checkouts, including Facebook, Instagram, and TikTok.
We never store sensitive information. All alerts are processed securely and compliant with regulations.
"Do Not Honor", "unable to process a payment", card declines, and checkout page errors cost merchants significant revenue everyday. PayPager helps you secure sales 24 hours before abandoned checkouts appear.
Start for free